Privacy Policy

At Piedmont Farm Animal Refuge, we are committed to protecting the privacy of our donors. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our donors. We respect your privacy and are dedicated to ensuring that your information is handled with the utmost care. 

1. Information We Collect 

When you make a donation to Piedmont Farm Animal Refuge, we collect the following types of personal information: 

  • Personal Information: Name, address, email address, phone number, and other contact information. 

  • Financial Information: Credit card details, bank account information, or other payment data necessary to process your donation. (Note: payment processors will handle financial transactions, and we do not store sensitive payment information on our servers). 

  • Donation Information: Amount and date of the donation, and any associated message or designation (e.g., specific project or program support). 

2. How We Use Your Information 

We only use your personal information for the following purposes: 

  • To process and acknowledge your donation. 

  • To communicate with you about your donation, including providing receipts, updates, and relevant information about our programs and initiatives. 

  • To keep you informed about events, campaigns, and other activities that may interest you. 

  • To comply with legal, regulatory, and accounting requirements related to donations. 

3. Sharing and Disclosure of Your Information 

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances: 

  • Service Providers: We may share your information with trusted third-party service providers who help us process donations, send communications, or perform other operational functions. These service providers are obligated to protect your information and may only use it for the purposes for which it was provided. 

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable government requests. 

  • Public Acknowledgment: With your consent, we may publicly acknowledge your donation in our publications, website, or annual reports (e.g., listing names of donors). If you prefer not to be listed, you can request anonymity when you make your donation. 

4. Security of Your Information 

We take reasonable measures to protect your personal and financial information. We use industry-standard encryption for online transactions and work with reputable third-party payment processors to ensure the security of your payment details. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security. 

5. Retention of Your Information 

We retain donor information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain necessary records for accounting and auditing purposes. 

6. Your Choices and Rights 

You have the following rights regarding your personal information: 

  • Opt-out of Communications: If you no longer wish to receive marketing communications or updates from us, you may opt out by following the unsubscribe instructions in the communication. 

  • Access and Update Your Information: You may request access to the personal information we hold about you, and request corrections or updates, by contacting us at info@piedmontrefuge.org. 

  • Deletion of Your Information: You may request that we delete your personal information, subject to applicable legal and contractual requirements. 

7. Cookies and Tracking 

We may use cookies and similar technologies on our website to enhance your experience. Cookies help us track website usage, remember your preferences, and improve our services. You can manage cookie settings in your browser. 

8. Third-Party Links 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies before providing any personal information. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.